Microsoft Helps Delhi Police Arrest 63 in Crackdown on Fake Call Centers
Back in October, Microsoft helped Delhi police force's cyber cell bust 10 companies that were illegally running phone call centers whose employees posed as tech support staff and duped Windows users based in the Usa. Continuing the crackdown, constabulary enforcement officials from Gurgaon and Noida have now arrested 39 more people after raiding xvi call centers involved in a similar scam, just on a wider calibration.
In an official web log mail service, Microsoft has revealed that Delhi police has so far arrested 63 people and busted a total of 26 call centers engaged in tech back up scam after sharing real-time information analytics and other primal inputs with the law enforcement officials.
Employees at the 16 additional call centers raided by the police force not only scammed Windows users based predominantly in the Usa and Canada, but also targeted those using Apple, Google, Dell, and HP devices. Microsoft has revealed that it received more than seven,000 reports from affected customers based in over xv countries, all of which were traced back to the 16 call centers raided by the police recently.
The cybercriminals impersonated tech back up staff subsequently they managed to pop up messages on users' screens that their systems had been affected past malware and it needs immediate tech support. And after the unsuspecting victim granted the scammers remote admission to their device in the name of 'further diagnosis', the fraudsters would and so enquire them to pay anywhere betwixt $150 and $499 to gear up the problem.
During the crackdown, the police enforcement officials establish incriminating bear witness at the false call centers such equally phone call log transcripts, materials used to train the employees for posing as genuine tech back up personnel, alive conversation history detailing the chat with victims and payment gateway records.
To protect users from such scams, Microsoft has warned against them to be wary of suspicious telephone calls or pop-up messages on their device because Microsoft 'volition never proactively reach out to you to provide unsolicited PC or technical back up'. In case users get such suspicious calls or notifications, they should immediately written report it.
Source: https://beebom.com/microsoft-delhi-police-fake-call-centers/
Posted by: etchisonhadvaid.blogspot.com
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